FAQ

We deliver everywhere in the World: we can deliver to your home address or directly to your staying address so that you can retrieve it when checking in.

For more details, you can look at the delivery page.

General Questions

CardPhoneSpain provides prepaid sim card for travelers all over in Spain and Europe. Benefit from the lowest rates for your calls and internet browsing during your next trip.

We offer SIM cards (all formats: normal, micro and nano sizes), mobile and travel accessories so that you can stay connected throughout your trip abroad.

Many of our products could help you for your next trip.

Every Prepaid sim card offer include : Phone calls and data (internet).

You can check on product page each detailed package for our SIM cards.

You will receive a Tri-format SIM(normal, micro and nano). Therefore, they are compatible with any device unlocked.

Yes in all Orange Stores and resellers. Find your store at http://tiendas.orange.es/

At our partner office in Barcelona. Julia Travel Office – Carrer d’Hospital, 4, 08007 Barcelona Everyday from 8:00 AM to 20:00 PM. See the location at this Google Maps Link – Julia Office

The spanish prepaid SIM  doesn’t have roaming at Spain, for travelling around Europe please buy our prepaid SIM for Europe. The prepaid SIM for Europe you can use it without fearing extra cost.

Enjoy an easy connection at a local rate and master your telecom budget while traveling.

SIM card information

You will receive a Tri-format SIM.

It works with every unlocked device. If your mobile phone is locked, contact your current mobile operator to have it unlocked.

Every Prepaid sim card offer include : Phone calls and Mobile internet.

You can check on product page each detailed package for our SIM cards.

The amount charged on the prepaid SIM card at the time of purchase is valid for 30 days from the date of activation. The prepais SIM card will remain active while you have activity and balance loaded. If it does not show activity after 6 months it will be deactivated.

Coverage Information

We use 4G network, at Spain we use Orange Mobile Network, in the rest of the UE countries you device will find the partner phone network.

CardPhoneSpain works with the major operators worldwide to make sure that you receive the best connection available to you.

Most of the largely populated areas have great cellular coverage and your mobile device and hotspot will work without any disruptions.

However there is a number of factors that can prevent you from getting good mobile coverage.

Customer support

Please send us an email to contacto@cardphonespain.com or send as a Whatsapp / Line messege.

We provide a full secure payment process (through Paypal).

We accept MasterCard, Visa, CB, JCB, American Express and Paypal Accounts.

Email us: contacto@cardphonespain.com